There are so many separate departments in a big business, so it can be quite overwhelming acting as a manager of the IT team. Every day there will be different requests and questions about why things are done a certain way. Of course, there are some programs and settings that have been put on all of the computers on the network for security and safe-use purposes. Yet it seems to be the case that more and more employees have special circumstances that mean they need to be given another program.
Whether it is working with an external company for a SharePoint Deployment Planning Service or even installing a messaging programme, life has never been busier for your team in IT. Despite this, it is also very exciting to see the changes that technology brings. So if you are working in IT for a wider business, what should you know about getting the right programmes and systems for the staff?
Digital marketing is an IT game changer
One of the most disruptive teams for an IT professional has to be the digital marketing department, through no fault of their own. If your company employs even a couple of people to look after the website and social media, these staff will certainly need access to more than is currently on their computer. This is because they will need to install various programmes to check websites and ranking positions in Google, and they will also need to download tools to update social media accounts without needing to log onto them individually.
This can be quite a learning curve for people like you, but after a while you will know what is needed for a digital marketer as standard. This will enable you to set everything up before new team members arrive and demand your attention!
Finance teams need more data
The past few years have hit home to businesses just how important it is to stay abreast of business data. With many companies forced into administration, it is clear how vital it is to ensure that the books are up to date and analysed on a regular basis. This is why the finance and accounting teams require much more information than ever before. They are in charge of the figures, so they need to know all about client retention and acquisition, as well as staff numbers and salaries, sales and spending. With all of this information, they are better able to put together reports to show to key stakeholders in the business that can then make changes as they see fit.
Therefore you may be asked to install some additional programmes on certain computers, or even be requested to find a suitable cloud solution to avoid any cumbersome installations. Again, once you know what is needed each time, it will make the job go faster.
As an IT professional, you know that the landscape is always changing. That is why it can be a good idea to go along to trade shows and exhibitions to see new products and services first-hand. You will be able to report back to your business with your findings which should keep you ahead of the curve.